How to Call Air France Customer Service Tollfree 1(866) 689-1212
Need quick help? Call Air France tollfree at 1(866) 689-1212 to speak directly with a live representative available 24/7 in the USA.
Calling Air France customer service can sometimes feel frustrating without the right steps. This guide walks you through how to reach official support quickly and efficiently whether you want to book a flight, change existing flights, request refunds, or troubleshoot travel issues.
Step 1: Dial the Official Tollfree Number
The fastest way to contact Air France is by dialing their dedicated tollfree support number for US customers:
1(866) 689-1212 - Available 24/7 for booking, cancellations, flight changes, baggage help, and live agent support.
If you are calling from outside the US, check our International Contact Numbers page for your region’s tollfree number.
Step 2: Navigate the Automated Menu
When you call, you’ll likely hear automated prompts guiding your call. Common options include:
Press 1 for booking or reservations.
Press 2 for cancellations or flight changes.
Press 3 for baggage inquiries.
Press 0 or say "Agent" anytime to connect directly to a live representative.
Step 3: Prepare Your Details
To speed up resolution, have the following ready before you call:
Booking reference number or ticket information.
Flight date and route.
Personal identification details (name, email used for booking).
Step 4: What to Expect From Air France Customer Service
Once connected with a live agent, you can expect friendly and experienced help with:
Making new bookings or modifying existing ones.
Refund processing for canceled or delayed flights (see our Refund Policy & Claims page).
Baggage issues including loss, delay, or damage support.
Loyalty program questions and account support.
Travel advisories, seating preferences, and special assistance.
Troubleshooting Tips When Calling
If you experience long wait times or disconnections:
Try calling during non-peak hours (early mornings, late evenings, or Sundays).
Use the official Air France mobile app for chat support as an alternative.
Visit the homepage for quick links to common issues and self-service options.
Other Ways to Contact Air France Support
Besides calling, you can connect with Air France through official digital channels: